In this post, you will find some sample emails on how to request payment when a customer doesn’t pay their invoices. Write him a delicate email asking him to pay without being rude.
EXAMPLE 1
Dear Customer,
According to our records, the attached invoices are remaining unpaid past their due date. We’d appreciate it if you send us your payment in a timely matter.
In case you have any further questions, please do not hesitate to send us an email (EMAIL).
Sincerely yours,
(NAME)
EXAMPLE 2
Dear Sir or Madam,
According to our records, the attached invoice appears to be unpaid. We would really appreciate it if you could provide us with an estimated date for its payment.
Yours truly,
(NAME)
EXAMPLE 3
Dear Customer,
Please find attached the latest statement of your account. We would really appreciate your prompt assistance in clearing this account.
Yours faithfully,
(NAME)
EXAMPLE 4
Dear Sir or Madam,
I’m writing to you in relation to the following invoices which appear as overdue in our system. In this regard, I would like to ask you if you have received them?
Kind regards,
(NAME)
EXAMPLE 5
Dear Mr. Brown,
I’m sending a reference of overdue invoices to us with a request to provide for payment of those highlighted in yellow.
Regards,
(NAME)
EXAMPLE 6
Dear Sam,
I’m reaching you with a request to submit payment to the overdue invoices below. According to our rules, we should terminate your agreement in case of 120+ days overdue invoices, so please take care of this.
Faithfully yours,
(NAME)
EXAMPLE 7
Hi Jessica,
I’m writing to inform you that invoice #1111 remains unpaid. Please take the necessary actions in the next business days otherwise we’re required to contact a collection agency.
Best regards,
(NAME)
EXAMPLE 8
Dear Sir or Madam,
In our system, it comes out that you have an overdue invoice. I send it attached. Please pay the amount due on the outstanding invoice. If payment has already been made, within the last few days, please ignore this letter.
Thank you in advance for your swift reaction.
Faithfully yours,
(NAME)
EXAMPLE 9
Dear Customer,
We request you to pay attention to the below unpaid invoices. We ask that payment be made within the coming week, or we will be forced to hand the matter over to a collection agency.
Kind regards,
(NAME)
EXAMPLE 10
Dear Mr. Smith,
I send invoices that are recorded as unpaid on our systems.
Please check how they are reflected in your accounting.
Best regards,
(NAME)