WELCOME A CLIENT TO THE COMPANY
EXAMPLE
Subject: Welcome to (YOUR COMPANY NAME)!
Dear (Contact Name),
Thank you for being our client. We are happy to have you as a (YOUR COMPANY NAME) client and look forward to servicing your account moving forward.
I have attached several documents for your review to provide an overview of (YOUR COMPANY NAME). Descriptions of each are below:
• Client Guide
• Escalation Contact List
• Contact Collections Sheet – If you want to change or add any contacts on your account, simply fill out the attached sheet, or just place the information in an email and send it to (YOUR EMAIL ADDRESS).
• Credit Card and Bank Authorization Form – To sign up for automatic payment of invoices, complete the form and return it to the address at the top of the form.
We value your business at (YOUR COMPANY NAME) and will work hard to keep you as a client for many years to come. Please let us know if there is anything that we can do to help increase your satisfaction with your service.
• Customer Service Center +1 111-111-1111
• Technical Operations Center +1 111-111-1112
• https://www. yourcompanyemail.com/
Sincerely,
(YOUR NAME)
EXAMPLE
On behalf of the entire company, we would like to welcome you (YOUR COMPANY NAME) and for taking time out of your busy day to review the attached information. (PLEASE ATTACH A FILE WITH INFORMATION ABOUT YOUR COMPANY).
As you are aware, (YOUR COMPANY NAME) completed the acquisition of (Company Name) and are now your new network service provider (Please see the attached announcement). As your provider, we are in the process of reaching out to you to update our service records and ensure you have the necessary information to assist us in servicing your account.
If you prefer to correspond by email, please replay back to me directly and I will:
• Send you information about our products/services.
• Answer any questions you have regarding your current invoice.
• Update your contact details.
We value your business at (YOUR COMPANY NAME) and will work hard to keep you as a client for many years to come. Please let us know if there is anything that we can do to help increase your satisfaction with your service.
• Customer Service Center +1 111-111-1111
• Technical Operations Center +1 111-111-1112
• https://www. yourcompanyemail.com/
Sincerely,
(YOUR NAME)
EXAMPLE
(CHASE THE CLIENT)
(Client Name),
We need to validate the following information for your Company, so we can update the records on your account:
• Billing Contact
• Technical Contact
• Sales Contact
It should only take a few moments to validate and update the information. A replay back to this email would be sufficient or you can call me at (YOUR PHONE NUMBER).
Thank you,
(YOUR NAME)
EXAMPLE
(Client Name),
(YOUR COMPANY NAME) is now your service provider and we need to have you validate some important information on your account.
We have tried several times to reach your Company by voice and email without success. If you do not have time to discuss the attached documents over the phone, that is not a problem. Please just take a few moments to reply back to this email with updated phone numbers and email addresses for your main point of contact, billing and IT departments. We can then review or discuss the attached documents at a later date.
If you are not the appropriate contact for this account, would you please let me know who is?
We value your business and look forward to hearing from you very soon.
Thank you,
(YOUR NAME)
You are free to use the above welcome a client to the company examples in your emails!
