How to say that you will provide required discount

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I had requested approval for matching the preferred price. Luckily, my request has been taken into consideration.

As a long-term valuable customer, I’m happy to inform you that my line manager has accepted to provide a discount for your company.

After my last meeting with my supervisor and my manager, I would like to inform you that we will match your required price. Company (CLIENT NAME) has been valued customer for many years and for that reason our higher management accepted to reduce the price.

You are an important client for our company, thus I negotiated with our Revenue team a bigger discount for the renewal of your product/service.

I am sending the offer as an attached file.


Subject: (YOUR COMPANY NAME) – Renewal of services at lower prices


I hope this finds you well.

My name is (FILL YOUR NAME) and I am part of the (YOUR COMPANY NAME) sales team.
I am reaching you out to offer renewal of the services you have at (PROVIDE ADDRESS).

You are currently paying $284.18 and I can offer you lower prices if you wish to re-term.

$ 270  – 12 months term

$ 260  – 24 months term

$ 240  – 36 months term 

Please review the offer and contact me with your decision.

Kind regards,


Subject: Sales – new offers for a company (NAME)

Dear Chris,

I hope you are doing well!

My name is (YOUR NAME) and I am part of the team that is managing your account.

I have checked your account in our system and I found that your active services have been out of term for several months now.

As a valued customer of (YOUR COMPANY NAME), I would like to inform you that I can offer you a lower monthly rate for a 24+ month contract.

If you have an interest in the renewal, have any questions, or would like to share your experience with our services, please do not hesitate to contact me!

If this email does not refer to you, as we have several contacts in our system, I would kindly ask you to forward it to your responsible colleague.

I am looking forward to your feedback and establishing a prosperous business relationship!


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