CRM – Customer Relationship Management system is very important for many small to mid-sized businesses to help them engage with their consumers. The systems can also help the business to manage their customers’ data accurately so that in turn it can boost productivity and result in quality.
As a business owner, you might have been on the way to look for the best CRM systems out there.
There are dozens of similar systems out there, but not all are created equal. You will want to see several factors before deciding to pick a particular option.
A good CRM system is one that has all of the core features and tools that your company needs the most. With tons of options on the market, it will take time to research and analyze them deeply.
Well, you don’t have to waste your time doing it. We have compiled the list of the best CRM Systems for you. Without further ado, let’s go straight to the list.
1. Salesforce
Salesforce is available on the Web, iOS, and Android. The CRM software comes with a lot of flexible features that you can use to improve your productivity. Salesforce is a cloud solution. First things first, it has ample customization options. Salesforce comes with great customization options and ample third-party integration.
Its core feature is the Flow Builder which allows the users to automate the custom process management. There are various templates that are ready to choose from. You just need to choose the particular flow which suits your needs and requirements. the builder using the visual method so that you can easily visualize how the process will go up.
You can appoint specific users who are able to control the Salesforce fields. You can also restrict the usages depending on the roles and responsibilities of your staff.
AppExchange integration feature lets you have third-party integration options. All you need to do is to look for the available apps and proceed.
2. Zoho CRM
Zoho CRM is one of the top-rated CRM software in the marketplace. It is often a good choice for businesses of all sizes because of its straightforward features. If you are looking for good CRM software without complex methods and procedures, you can rely on Zoho CRM.
It comes with pre-built modules that you can customize. You can easily set the process automation using the templates they provide for you.
In your process, you can also add the automation of social media management. The software can easily integrate with popular social networking sites like Facebook, Twitter, Instagram, and so on.
Zoho offers two main plans: Standard Edition and Enterprise Edition. The Standard Edition covers all of the bases including forecasting for sales. Meanwhile, the Enterprise edition offers more advanced features like funnel tracking which pinpoints the stage by stage, and so on.
It offers a free trial for users who want to try their features first before purchasing the subscription. Consider using a 30-day free trial to have a good grip on the system.
3. HubSpot CRM
If you are managing a small business, then the HubSpot CRM software can be a great choice for you. The creator of this software claims that their solution is targeted at small-scale businesses.
What makes this platform different is the freemium model which it offers. So, you won’t necessarily pay for some bucks to use the basic features of the CRM. And if you need to upgrade, the price is also sensible.
This CRM software has ample quality in its marketing automation feature. You could just set it up, and let the process go as you desire. Besides marketing, you can also use this for social media campaign management.
Although it comes with freemium, it also comes with various paid tiers that you can choose depending on your business requirements. Here is what you will be able to get from its Freemium model:
• Sales Hub
• Marketing Hub
• Service Hub
The paid tier starts from fifty dollars per month.
4. Insightly
Insightly can make a great choice for budget-conscious users. There’s a chance that you’ve just started your business. Therefore, you will want to have a solution that can save your money.
The base price costs you $29 per month, per user. But the limit that you get is 100,000 records. The storage space is 10GB per month. Not to mention that you can also get unlimited custom reports. Compared to other alternatives, Insightly tends to be more affordable. It also allows the integration of third-party apps to improve your business process.
You can easily integrate it with popular software like G-Suite, Office 365, Gmail, and so on. This CRM software will also boost your internal team collaboration. The Business Intelligence features can help you to retrieve real-time data to help you make an informative decision that will boost your overall business performance.
It is for everyone, despite you not being tech-savvy. The BI is presented in the visual to help you to understand the reports easily.
5. Pipedrive
Pipedrive is a renowned choice because of its user-friendly tool. This CRM software aims to boost sales and contact tracking.
It can easily help your business to procure a wide array of opportunities in the pipelines. As you are the business or project owner here, you will have the freedom to customize the stages for your product.
There are four plans that are offered by PipeDrive: Essential, Advanced, Professional, and Enterprise. Each plan has its own features. So, you will want to check and explore them all before deciding to pick the plan for your business.
If you are using Google Chrome on your daily business activities, then you are golden. Its Chrome extension can give access to the CRM.
With the compact capabilities of the Pipedrive, it is a perfect project management tool that you and your internal team will need.
The key driver for the PipeDrive sales CRM software is to demand minimum input and grant maximum output. Thanks to its easy and straightforward interface, you can control your sales performance significantly.
The API in the PipeDrive also allows you to connect this software with other productive software to maximize the result.
