How Do You Politely Ask for Something Urgent in an Email
Business Writing Tips

25 Ways to Politely Ask for Something Urgent in an Email

Using the word ”urgent” in your email you emphasize that something is urgent and needs to be dealt with or happen immediately. In other words, an urgent appeal for information or a problem that requires urgent attention.
In this post, you will find a lot of examples of how to politely ask for something urgent in an email.

Examples of how to politely ask for something urgent in an email

1. This is an extremely urgent matter. I hope you will be able to give us a swift response.

2. I marked my email as urgent, so I hope I get a prompt response.

3. This matter is getting urgent so please take the necessary actions.

4. Could you please provide any updates on the ticket? The issue is still not resolved.

5. I please you to urgently recover the service. We are not able to do our daily work.

6. This is my second reminder. Kindly ask you to review my ticket again and find a solution as soon as possible.

7. I apologize for bothering you again, but we need to resolve this as soon as possible as the staff cannot work.

8. We are writing in connection with a recently opened ticket from us. We haven’t received any response. Please provide us with any feedback as soon as possible.

9. I would really appreciate it if you could help me. This is an extremely urgent case.

10. Despite two reminders sent to you on 13.09 and 15.09, ticket number 1111 is still unresolved. As we didn’t hear anything from you, we might consider changing our provider.

11. We wish to remind you that ticket number #1111 is still not resolved.

12. This is an urgent matter. Please respond to me as soon as possible.

13. I look forward to receiving your comments on this case.

14. Could you please escalate this issue? It’s really urgent.

15. I would be grateful if you could get back to me as soon as you have updates because this is a very urgent case.

16. Finding new employees may be our best hope in the long term, but we need urgent short-term measures too.

17. Dealing with all the calls I can’t handle myself. Could I put the most urgent ones for you?

Other short examples of asking someone to do something quickly

18. Can I see you for a moment? It’s urgent?

19. Please mark the message ”urgent”.

20. The law is in urgent need to reform.

21. New equipment is urgently needed.

22. I need to speak with your boss urgently.

23. We need to act fast. This is a pressing issue.

24. Can I reach your higher-ups?

25. Please take action as soon as possible.

Sample urgent emails


Subject: Urgent attention

Hello all,
I would like to draw your attention to ticket #2932. Please contact the customer as soon as possible and let them know what the steps are to restore their service.
Thank you in advance!


Subject: Urgent issue

May I kindly ask you to review the issue in the email chain below and provide feedback accordingly?
We would like to have your feedback by the end of the week.
Kind regards,


Subject: Urgent reminder

Hello Jessica,
Could you please send to the customer the attached notice for all invoices that are more than 90 days past due?
Your prompt action will be greatly appreciated!


Subject: Urgent update

We hope to hear from you soon about this project. The customer is really eager for our input on the matter.
Best regards,

More information

To show even more politeness, you can use a phrase like “Thank you in advance” when you finish your email. And you can find more alternatives to this phrase here. And if you’re wondering what subject line to put, these 20 examples definitely will help you.

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