Are you expecting a document from a client/colleague? A day or two goes by, but you still don’t get it? In this case, it is better to write a second email informing them that you still expect to receive the requested document.
In this post, you will find a variety of phrases, emails, and ways to get the client/colleague to send you the documents as soon as possible.
Phrases
I haven’t received the requested document for… I can’t find the document for … in my mailbox. I’m wondering if you’ve sent me the document for… I am still waiting to receive the document for… It’s been three days since you promised to send me the document for… I hope you haven’t forgotten about the document you promised to send me. On May 3, you promised to send me the document for… but I have not received it yet. This is my 2nd reminder to send me the documents for… I was expecting to receive the documents for … yesterday, but I still don’t have them.
Request to take action
I hope to get the document as soon as possible. I will be happy to receive it by the end of the day. Could you send it to me, please? Could you email it to me, please? Would you be able to send me the document as soon as possible so that we can proceed further? The faster you send the document to me, the faster we will activate the service. If you manage to send me the document by today, on Monday my colleagues will be able to start work on activating the service.
Sample emails for not receiving documents
EXAMPLE 1
Dear Susann, A few days ago you promised to send me the report for June, but I still haven’t received it. Would you be able to send it to me as soon as possible so that we close this quarter’s financial reports? Regards, (YOUR NAME)
EXAMPLE 2
Hi Amanda, I hope everything is fine with you. Last week I asked you to send me invoice number #1111 but you still haven’t sent it to me. I hope to receive it by the end of the day. Kind regards, (YOUR NAME)
EXAMPLE 3
Good morning, I don’t find in my mailbox the necessary document for the renewal of our contract. Would you please send it to me again? Thank you in advance. Sincerely, (YOUR NAME)
EXAMPLE 4
Dear Jake, I hereby inform you that we have not yet received the invoice for June 2021. Please let me know when we will receive the invoice. Thanks, (YOUR NAME)
EXAMPLE 5
Hi, I think some time ago you sent me a PDF file with the features of a new product in your catalog, but I can’t find it now. Would you please send it to me again? Cheers, (YOUR NAME)
EXAMPLE 6
Good afternoon Mr. Brown, With this letter, we would like to inform you that we have not received the signed documents for the transfer of our contract. Please send them at your earliest convenience. Sincerely, (YOUR NAME)
EXAMPLE 7
Hello Mishel, After checking the system, we found that we haven’t received the invoices listed below in the correspondence. Could you please send them to us for approval and payment? Best wishes, (YOUR NAME)
EXAMPLE 8
Dears, We have not received the contract for the renewal of our internet package. Would you check what is happening and would you let us know when we will receive it? Kind regards, (YOUR NAME)
EXAMPLE 9
Hi Maria, I asked you to send me the company’s Business Review last week, but I still haven’t received it. We have a deadline by which we must deliver it, so I expect you to send it to me as soon as possible. Regards, (YOUR NAME)
EXAMPLE 10
Good morning, I’m sorry to bother you again, Mr. Johnson but last week I sent you the contract to renew your service with us. Were you able to sign it? The sooner we get it, the sooner we will finish this documentary procedure. Sincerely yours, (YOUR NAME)
